Pre-orders made easy
Our platform solves the #1 issue we hear from eCommerce brands when scaling pre-orders: Warehouse and 3PL compatibility.
Purple Dot holds pre-orders outside your downstream systems until stock arrives – avoiding warehouse confusion.
And with deep configurations, you can handle things like splitting mixed ship date orders and automated workflows to ensure you are never oversold.
Trusted by your customers
Pre-orders can get a bad reputation with shoppers – resulting in low conversion and increased customer service calls. With Purple Dot, we build trust in your pre-order experience with a clear UX, dedicated post-purchase emails, and a self-service portal for your customers to check and amend their pre-order – so they always feel they are in the loop
Full FTC Compliance
When charging upfront for pre-orders, you need to tick all the regulatory boxes. Purple Dot does this for you by ring fencing sales until the pre-order ships, and ensuring all the necessary customer communications and cancellation rights when charging upfront for their pre-order. This gives you full confidence in paid customer demand while ensuring compliance doesn’t hold you back from converting sales.
How it works
We’ve got all the gritty pre-order details – handled
- Perfect for merchants with a 3PL that supports Shopify's On Hold status and mixed fulfillment. Unsure? Ask Us.
- 100% Pay Later: Customer card vaulted on checkout + charged when ready to ship
- With Pay Later and charging on ship, it's easy to stay compliant with FTC guidelines on pre-orders
- High-quality, out of the box customer comms and self-service tools